Support
How can we help?
Have a question, found something that isn't working, or want to share feedback about Dew? Send us a note and we'll be happy to help.
Contact Dew
Email: support@dewwellbeing.com
When contacting support about a technical issue, it can help to include:
- the iPhone model you are using
- your iOS version
- a short description of what happened
- the steps you took before the issue occurred
- a screenshot, if helpful and if it does not contain information you would prefer not to share
Please do not send sensitive medical information by email.
Common Questions
Where is my Dew information stored?
The current version of Dew stores your wellbeing information locally on your device. Dew does not require a user account or maintain a remote database containing your personal wellbeing entries.
Does Dew use Apple Health?
Not currently. The current version of Dew does not access Apple Health or HealthKit.
Does Dew use AI to process my personal information?
The current version of Dew does not send your wellbeing information to an external AI provider.
Does Dew show advertisements?
No. The current version of Dew does not contain advertising.
Does Dew use third-party trackers?
No. The current version of Dew does not use third-party advertising or analytics trackers.
How do I manage Dew notifications?
You can manage Dew's notification permissions through your iPhone's Settings app.
Can I reset all of my Dew data from inside the app?
The current version of Dew does not provide a user-facing “reset all data” function.
Is Dew medical advice?
No. Dew is intended for general wellbeing and self-reflection. It is not a medical device and is not a substitute for professional medical advice, diagnosis, or treatment.
Contact Dew
For support, feedback, or general questions:
We appreciate feedback that helps make Dew better.